The only global network of verified Wi-Fi experts delivering world class Wi-Fi surveys. Streamlined delivery with guaranteed results, every time.

Global Wi-Fi Surveys

Ekahau AI Pro™ is the design software of choice for IT professionals leading business-critical Wi-Fi projects, and all organisations should own Ekahau and train their engineers to world-renowned ECSE (Ekahau Certified Solutions Engineer) standards so they can design, validate, and maintain high-performing Wi-Fi.

Regular Wi-Fi surveys are an integral part of the design and maintenance of a great wireless network, but not every business can complete all the Wi-Fi surveys they need, and that’s why Open Reality has built its Global Wi-Fi Survey Service.

With 15 years as Ekahau’s leading European partner, and a proven track record of excellence in providing Ekahau products and training, we have grown a unique ecosystem of experienced Wi-Fi survey partners. Our Global Wi-Fi Survey Service enables customers to access this network of Wi-Fi survey experts to deliver survey projects, no matter how complex, how large, or where they are needed.

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BENEFITS

Easy & Efficient

Open Reality manages the whole process end-to-end
Dedicated project manager and single point of contact for your project
Standardised, easy-to-interpret reports
Global coverage

Assured Quality

Consistent survey approach and data collection
All data quality checked by Open Reality
All surveys conducted using the latest version of Ekahau AI Pro with Ekahau Sidekick
No sub-contracting which can result in unqualified engineers delivering poor quality surveys

Cost Effective

Competitive pricing and no-subcontracting, so you get what you pay for
Wherever possible we use in-country engineers to minimise travel expenses and avoid travel disruptions due to COVID and Visa restrictions

WHAT OUR CUSTOMERS SAY

“Before using Open Reality’s Global Wi-Fi Survey Service we were experiencing challenges with inconsistent site survey approaches across various suppliers globally, which was becoming difficult to manage and not delivering the desired results. The service has allowed us to consolidate all our site survey requests globally to a single point of contact with a standardised scope of works. Procuring the service through existing global suppliers such as Softcat and Insight has also simplified our supply chain.”

Network Solutions Design Specialist – WSP

“Due to unpredictable increases in customer demand we sometimes have to use sub-contractors to deliver Wi-Fi surveys. We found it reassuring that as the Ekahau distributor, Open Reality’s service was able verify the Ekahau engineers credentials and equipment which saved us time and ensured our standards of work were upheld. I was also impressed by the flexibility shown with several engineers supplied at late notice which prevented project delays.“

Project Manager – Telent Technology Services

GLOBAL COVERAGE

FAQs

Is the service only available in the UK?

No. The service is available globally through our network of approved Service Delivery Partners.

What type of survey do I need?

There are three main types of survey. If you are unsure which type of survey you need please contact us.

1. Predictive Survey (Virtual Wi-Fi Network Design)

During a predictive design, a model of the RF environment is created. It is essential that the correct information on the environment is entered into the RF modelling tool, including location and RF characteristics of barriers like walls or large objects. Therefore, temporary access points or signal sources can be used to gather information on propagation in the environment. Virtual access points are then placed on the floor plan to estimate expected coverage and adjust their number and location.

The value of the predictive design is the ease of seeing the effect of different access points and locations without the expense of purchasing and deploying new hardware.

2. Passive Survey (Wi-Fi Survey)

During a passive survey, we measure Wi-Fi traffic to detect audible access points, measure signal strength and noise level, however, there is no associated to any Wi-Fi networks. Additionally, it is also possible to collect RF spectrum data, which is beneficial in case of high interference from non-Wi-Fi sources, such as microwave ovens or cordless phones.

Active Survey
During an active survey, in addition to the data collect in a passive survey, the engineer is associated to the Wi-Fi network to test to measure round-trip time, Wi-Fi throughput rates, and packet loss.

Throughput Survey
In addition to an active survey, a throughput survey adds additional testing from a Wi-Fi and wired perspective of the whole IP network to test end point server. This allows us to measure the maximum achievable bandwidth.

3. APoS – AP on a Stick Survey (Wireless Pre-Installation Testing)

An AP on a Stick (APoS) survey is a method of temporarily deploying APs at designed locations and height utilising a tripod or other mounting options to validate your predictive design before a full site deployment. APoS surveys identify the RF signal propagation characteristics of the environment while providing additional confidence your proposed design will work as planned, reducing the need for costly AP location changes, and validating you have the correct number of APs in your design.

Additionally, data is captured on other sources of Wi-fi and wireless which may highlight issues prior to the Wi-Fi deployment.

How do I request a quote for a Wi-Fi Survey?

Please complete our quick quote request form or get in touch with us on 01235 556 400.

How do I book a Wi-Fi Survey?

Please complete our scope of works form or get in touch with us on 01235 556 400.

Do I need Ekahau or an Ekahau Connect licence to use your service?

No. But we highly recommend it so that you can view/share survey project files using Ekahau Cloud.

Do Open Reality use their own engineers to deliver surveys?

No. All survey work will be conducted by our approved Service Delivery Partners. However, our engineers will validate the survey data and produce the survey documentation.

What tools are used to deliver Wi-Fi surveys?

To ensure accurate and consistent data collection, all surveys are conducted with the latest version of Ekahau AI Pro and Ekahau Sidekick. Data collection for 6GHz surveys will be done with Ekahau Sidekick 2.

Do you have a sample survey report?

Yes you can download it here.

Will Open Reality be providing other services in addition to Wi-Fi Surveys?

No. We have no current plans to expand beyond Wi-Fi site surveys.

Request a Callback

Ready to learn more? Our Wireless Distribution Team are on hand to answer any questions you may have about our Global Wi-Fi Survey Service.