We are very proud to be a recipient of the BlueTouch Support Partner (BTSP) Excellence Award for the Q1-Q2 period of Blue Coat’s FY17. This award recognises the exceptional level of technical support we provide to our customers, along with our high levels of business retention over this six month period.

As a long-standing Blue Coat partner we amassed considerable expertise in PacketShaper and MACH 5. We’ve always been eager to share our expertise with customers, which is why we became a BlueTouch Certified Partner in 2015. This means we now act as the primary support contact for all the Blue Coat products that we sell, so our customers get a seamless after-sales experience every single time.

“I’m delighted that our hard work and outstanding customer service has been recognised by Blue Coat with this fantastic award. It reflects both our commitment to our customers and our expansive technical knowledge.”

Duncan Little | Managing Director, Open Reality