Description
Leverage your Wi-Fi for in-restaurant ordering
Long wait times and large queues have always been a problem for the hospitality industry. Social distancing measures during the pandemic have made this even more problematic.
Smilein from Weblib is the simplest way for customers to order food and drinks right from their table, room, sunbed… in fact anywhere you want! There’s no need for them to download an app, they just log onto your Wi-Fi, place their order and pay. That’s it!
Restaurants
With Smilein your customers are able to order and pay from their table and because Smilein is connected to your POS system, orders appear directly in your bar and kitchen. This increased efficiency improves customer wait times, increases average order value, and makes your business more profitable. Easily modify menus and enrich your web application in a few clicks with Smile studio.
+15%
Average Basket
+25%
Orders outdoors
+9%
Table turnover
+8%
Tips
Room Service Spend
+25%
Loyalty
+15%
With Smilein your customers are able to book spa and other services, and order room service with built-in secure payment. Smilein is connected to your POS and PMS system, so orders appear directly in your bar and kitchen. This increased efficiency improves customer loyalty and room service spend, making your business more profitable. Easily modify room service and spa menus and enrich your web application in a few clicks with Smile studio.
Hospitality
Positive visitor experiences
+11%
Employee Satisfaction
+27%
With Smilein your staff and visitors are able to do a whole host of activities including booking meeting rooms, viewing a site map, accessing your website and social media, and reporting an incident.. Easily modify and enrich your web application in a few clicks with Smile studio.
Workplace
With Smilein your visitors can access all of your services through their smartphone, including retail and food outlets, venue maps, subscriptions, and loyalty programs. Easily modify and enrich your web application in a few clicks with Smile studio.
Events & Stadiums
Benefits
Increase revenue
Customers spend more on mobile
Improve customer service
Less time taking orders means a better service
Reduce drop-off rates
Less wait time means more customers
COVID Secure
Minimise physical contact between staff and customers
Cost effective
No expensive kiosks needed
Frictionless Ordering
No app for customers to download
How it Works
The Smile
Smart NFC, QR and Wi-Fi technology takes the customer straight to your digital services, no downloads needed
POS
Integrates with your existing POS
Smile Studio
Smile Waiter
Your new assistants
Smile Visitor
A simple and efficient way to order and pay
